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Warranty Policy

How manufacturer and supplier warranties work and how Yarlix.lk helps with eligible claims.

Last updated: 31 July 2026

Yarlix.lk is operated by Nexora Labs (Pvt) Ltd, Jaffna, Sri Lanka.

Warranty source

Yarlix.lk is operated by Nexora Labs (Pvt) Ltd, Jaffna, Sri Lanka.

Product warranty is provided by the applicable manufacturer, brand, authorized distributor or supplier. Yarlix assists customers with eligible claims. Yarlix does not claim to provide every manufacturer warranty itself unless that is documented for a specific product.

This Warranty Policy does not remove statutory or implied protections that cannot lawfully be excluded.

Warranty duration

  • Warranty period varies by product.
  • The applicable period is the period shown on the product page, invoice, warranty card or confirmed communication.
  • Some products may commonly carry periods such as six months or one year, but those are not published here as universal warranties for every item.
  • Where records conflict, Yarlix will investigate rather than automatically selecting the shortest period.

Coverage

Warranty generally covers eligible manufacturing or material defects during the applicable warranty period, subject to the provider’s terms and inspection of the product.

How to make a claim

To request warranty assistance:

  1. Contact Yarlix.
  2. Provide proof of purchase.
  3. Provide the product name or model and serial number where available.
  4. Describe the fault.
  5. Provide images or video if reasonably requested.
  6. Submit the product and accessories where needed.
  7. Allow inspection by Yarlix, the supplier or an authorized service centre.

Intact serial or warranty labels are normally required for provider verification, subject to applicable rights. A removed sticker does not automatically defeat rights that cannot legally be excluded.

Warranty remedies

Depending on inspection and provider terms, remedies may include repair, replacement or another appropriate remedy. Yarlix does not guarantee immediate replacement or a fixed repair time unless that timeline is confirmed for your individual claim.

Possible exclusions

Warranty claims may be declined after inspection where the issue results from circumstances such as:

  • Customer-caused physical damage
  • Liquid exposure
  • Misuse or operation contrary to manufacturer instructions
  • Unauthorized repair, alteration or modification
  • Incorrect installation
  • Use with incompatible or unsuitable accessories
  • External power surge or unstable supply where the product itself was not defective
  • Normal wear and consumable components unless expressly covered
  • Damage after delivery unrelated to a product defect

Burn damage is not automatically rejected. Burning may result from a manufacturing defect and must be inspected before a decision is made.

Personal data

Warranty claim information is handled according to the Privacy Policy and may be shared with relevant suppliers or service centres where needed to process the claim.

Contact

For questions about this policy, contact Yarlix.lk operated by Nexora Labs (Pvt) Ltd.